Last Updated: July 2026
Welcome to Rug Studio BD. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
When you use Rug Studio BD, we may collect the following information:
- Full Name
- Email Address
- Phone Number
- Billing Information
- Payment Transaction ID (bKash/Nagad/Bank)
- Order History
- Course Enrollment Information
- Download History
- Login Information
- Device and Browser Information2. How We Use Your Information
2. How We Use Your Information
Your information is used to:
- Create and manage your account.
- Process your orders.
- Verify manual payments.
- Enroll you in purchased courses.
- Provide access to PDF books and downloadable resources.
- Send order confirmations and important updates.
- Respond to your support requests.
- Improve our website and learning platform.
3. Payment Information
Rug Studio BD may offer various payment methods to customers in accordance with applicable rules and regulations. The following payment methods may currently be available:
- bKash Merchant (when available)
- Nagad Merchant (when available)
- Bank Transfer (when available)
- Digital payments through Bangla QR
For payments made through Bangla QR, customers may scan the QR Code using their bank’s or an authorized mobile/digital payment application and complete the payment, subject to the terms, conditions, limitations, and applicable instructions of Bangladesh Bank and the relevant payment service provider.
Rug Studio BD does not collect or store customers’ bank account passwords, PINs, OTPs, confidential card information, or mobile financial service security codes.
After completing a payment, customers may be asked to provide a Transaction ID, Reference Number, or other payment-related information where necessary for payment verification and order processing.
Customers’ payment-related and personal information will be handled with due care in accordance with our Privacy Policy and applicable laws and regulations.
4. Digital Products
After successful payment verification, customers may receive access to:
- Online Video Courses
- PDF Books
- Rug Design Files
- Bonus Downloadable Resources
These digital products are licensed for personal use only.
Sharing, copying, reselling, or distributing our digital products without written permission is strictly prohibited.
5. Cookies
Our website may use cookies to:
- Keep you logged in.
- Improve website performance.
- Remember your preferences.
- Enhance your learning experience.
You may disable cookies in your browser, although some features may not function properly.
6. Data Security
We take reasonable measures to protect your personal information.
However, no internet transmission or electronic storage method is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Third-Party Services
Our website may use trusted third-party services including:
- WooCommerce
- Tutor LMS
- Hostinger
- Elementor
- Google Analytics (if enabled)
- Payment Service Providers
These services have their own privacy policies.
8. Account Responsibility
You are responsible for:
- Keeping your login credentials secure.
- Maintaining the confidentiality of your password.
- Reporting unauthorized access immediately.
9. Children's Privacy
Our services are not specifically intended for children under the age of 13.
If a parent believes a child has submitted personal information, please contact us so we can remove it if appropriate.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact us.
Rug Studio BD
đ§ Email: support@rugstudiobd.com